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CUSTOMER SERVICE
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TIPS ON CARING FOR YOUR PRODUCTS
TIPS ON CARING FOR YOUR PRODUCTS
CARING FOR OPAL GEMSTONE
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
CARING FOR AMECHI JEWELRY
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
RETURN POLICY
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
WARRANTY
Extend the International Warranty for your Chopard watch and jewellery. Upon registration of your Chopard watch or jewellery on our dedicated online platform, the duration of the original International Warranty will be extended to five years. Furthermore, you will receive personalised maintenance advice and communications related to your Chopard watch or jewellery. Only Chopard watches and jewellery purchased after 01.07.2020 and that are still covered by the original International warranty at the time of the online registration are eligible for the warranty extension.
GUARANTEE OF AUTHENTICITY
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
CARING FOR OPAL GEMSTONE
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
CARING FOR AMECHI JEWELRY
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
RETURN POLICY
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
WARRANTY
Extend the International Warranty for your Chopard watch and jewellery. Upon registration of your Chopard watch or jewellery on our dedicated online platform, the duration of the original International Warranty will be extended to five years. Furthermore, you will receive personalised maintenance advice and communications related to your Chopard watch or jewellery. Only Chopard watches and jewellery purchased after 01.07.2020 and that are still covered by the original International warranty at the time of the online registration are eligible for the warranty extension.
GUARANTEE OF AUTHENTICITY
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
CARING FOR OPAL GEMSTONE
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
CARING FOR AMECHI JEWELRY
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
RETURN POLICY
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
WARRANTY
Extend the International Warranty for your Chopard watch and jewellery. Upon registration of your Chopard watch or jewellery on our dedicated online platform, the duration of the original International Warranty will be extended to five years. Furthermore, you will receive personalised maintenance advice and communications related to your Chopard watch or jewellery. Only Chopard watches and jewellery purchased after 01.07.2020 and that are still covered by the original International warranty at the time of the online registration are eligible for the warranty extension.
GUARANTEE OF AUTHENTICITY
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
CARING FOR OPAL GEMSTONE
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
CARING FOR AMECHI JEWELRY
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
RETURN POLICY
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
WARRANTY
Extend the International Warranty for your Chopard watch and jewellery. Upon registration of your Chopard watch or jewellery on our dedicated online platform, the duration of the original International Warranty will be extended to five years. Furthermore, you will receive personalised maintenance advice and communications related to your Chopard watch or jewellery. Only Chopard watches and jewellery purchased after 01.07.2020 and that are still covered by the original International warranty at the time of the online registration are eligible for the warranty extension.
GUARANTEE OF AUTHENTICITY
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
CUSTOMER SERVICE
CUSTOMER SERVICE
+86 186 1686 9222
+86 186 1686 9222
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