CONTACT US
CONTACT US
CONTACT US
By E-Mail
If you have any questions or inquiries about our products, please do not hesitate to contact us. We will get back to you as soon as possible.
If you have any questions or inquiries about our products, please do not hesitate to contact us. We will get back to you as soon as possible.
customerservice@amechi.co
By Phone
Call anytime from Monday to Sunday, 2:00 to 12:00 UTC, to speak to our dedicated associates.
Call anytime from Monday to Sunday, 2:00 to 12:00 UTC, to speak to our dedicated associates.
+86 186 1686 9222
By Wechat
Add our corporate wechat for timely and relaxed customer service.
Add our corporate wechat for timely and relaxed customer service.
AmechiAmelie
Frequently Asked
Questions
Frequently Asked
Questions
Frequently Asked
Questions
Caring For Opal Gemstones
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
Caring For Amechi Jewelry
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
Return Policy
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
Warranty
Extend the International Warranty for your Chopard watch and jewellery. Upon registration of your Chopard watch or jewellery on our dedicated online platform, the duration of the original International Warranty will be extended to five years. Furthermore, you will receive personalised maintenance advice and communications related to your Chopard watch or jewellery. Only Chopard watches and jewellery purchased after 01.07.2020 and that are still covered by the original International warranty at the time of the online registration are eligible for the warranty extension.
Guarantee of Authenticity
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
Caring For Opal Gemstones
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
Caring For Amechi Jewelry
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
Return Policy
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
Warranty
Extend the International Warranty for your Chopard watch and jewellery. Upon registration of your Chopard watch or jewellery on our dedicated online platform, the duration of the original International Warranty will be extended to five years. Furthermore, you will receive personalised maintenance advice and communications related to your Chopard watch or jewellery. Only Chopard watches and jewellery purchased after 01.07.2020 and that are still covered by the original International warranty at the time of the online registration are eligible for the warranty extension.
Guarantee of Authenticity
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
Caring For Opal Gemstones
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
Caring For Amechi Jewelry
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
Return Policy
Before cleaning your watch (water-resistant models only), make sure the crown and pushers are correctly pushed back in and/or screwed in depending on the model. We advise washing the watch with liquid soap and regularly rinsing it under running water, especially if it is often used in salt water. Moreover, the use of chemical products for cleaning a watch is definitely not recommended, since it could damage the strap/bracelet and the water-resistance gaskets. Jewellery models with mobile elements (e.g. diamonds, gold letter, etc.) between one or two sapphire crystals are not guaranteed water-resistant. This means it is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as fresh or sea water.
Warranty
Extend the International Warranty for your Chopard watch and jewellery. Upon registration of your Chopard watch or jewellery on our dedicated online platform, the duration of the original International Warranty will be extended to five years. Furthermore, you will receive personalised maintenance advice and communications related to your Chopard watch or jewellery. Only Chopard watches and jewellery purchased after 01.07.2020 and that are still covered by the original International warranty at the time of the online registration are eligible for the warranty extension.
Guarantee of Authenticity
When the temperature changes abruptly, slight condensation may form under the watch glass. Generally, it disappears of its own accord without affecting the smooth running of the watch. However, if the misting persists, it is important to consult an official Chopard retailer or an official Chopard service centre.
Book An Appointment
Book An Appointment
We invite you to schedule a private consultation to experience the artistry of Amechi. Explore our Signature Collection and discover how the living fire of a rare opal can illuminate your personal style.
We invite you to schedule a private consultation to experience the artistry of Amechi. Explore our Signature Collection and discover how the living fire of a rare opal can illuminate your personal style.
We invite you to schedule a private consultation to experience the artistry of Amechi. Explore our Signature Collection and discover how the living fire of a rare opal can illuminate your personal style.
Book Now
Book Now
Book Now
Discover Your Signature Opal
Discover Your Signature Opal
Opals are as unique as the person they adorn. A private consultation with an Amechi specialist will help you interpret your personal style into a timeless treasure.
Opals are as unique as the person they adorn. A private consultation with an Amechi specialist will help you interpret your personal style into a timeless treasure.
Commission your unique heirloom
Commission your unique heirloom
We invite you to a private design consultation in our atelier. This collaborative journey is where your vision is translated by master artisans. We guide you through every step, from selecting your exceptional opal to approving the final hand-crafted details.
We invite you to a private design consultation in our atelier. This collaborative journey is where your vision is translated by master artisans. We guide you through every step, from selecting your exceptional opal to approving the final hand-crafted details.
Explore the World of Fine Opals
Explore the World of Fine Opals
See more of the world’s most enigmatic gemstone. We specialize in sourcing the rarest Australian opals, specifically opals with vibrant pink and red play-of-color. Learn the story behind each stone's origin and what gives it singular, investment-grade value.
See more of the world’s most enigmatic gemstone. We specialize in sourcing the rarest Australian opals, specifically opals with vibrant pink and red play-of-color. Learn the story behind each stone's origin and what gives it singular, investment-grade value.